Question 1

What does a membership with Curated by Mayy offer?

Accepted Answer

Each client looked after by our Curated by Mayy team has a bespoke package tailored to their personal and professional needs. We like to get to know our clients and their loved ones really well, and ensure the membership plan can cater to their needs and requests.

We help our professional clients manage their business relationships by keeping track of their clients' special occasions, sending reminders and gifts, or arranging meal reservations according to their preferences.

For clients who want to focus on their personal relationships, we get to know them like we do our friends and keep on record every special date, detail and preference that helps makes each date we set up thoughtful and personalized.

Question 2

What other services can members request of the Curated team?

Accepted Answer

Other popular requests by clients include wardrobe organization, personal styling session, shopping appointments and trip planning/suggestions.

Question 3

How much is a membership with Curated by Mayy?

Accepted Answer

A membership with Curated is highly customisable and thoughtfully formulated after intimate discussions with our clients based on their needs. Please contact us here ()to find out more. To understand what a membership plan can look like for you, please visit our Membership page to find out the possible building blocks within a package.

Question 4

What are Curated Credits and how do I purchase them?

Accepted Answer

Curated Credits are a unique currency system offered by Curated by Mayy, providing flexibility for our members. You can submit a request here (https://www.curatedbymayy.com/submit-a-request)and our team will contact you for a complimentary consultation. By understanding what your needs are, our team can recommend the ideal package for you.

Question 5

What is the difference between Curated Credits and Membership?

Accepted Answer

Curated Credits allow for a flexible pay-as-you-go approach, allowing members to tailor their spending based on their individual needs and preferences.

Membership with Curated by Mayy unlocks an array of exclusive benefits and privileges meticulously crafted to elevate the overall member experience.

While Curated Credits offer a flexible currency system tailored for accessing specific services, Membership provides a comprehensive package of exclusive and ongoing access to premium perks and privileges tailored to meet the individual needs of each member.

Question 6

What services can I use Curated Credits for?

Accepted Answer

Please refer to this page (https://www.curatedbymayy.com/services)for an overview of the services offered by our team, including all Romance Concierge services.

Question 7

Do Curated Credits come with an expiration date?

Accepted Answer

Yes, they do. The validity period is contingent upon the Curated Credits package you have purchased.

Question 8

How do I check my Curated Credits balance?

Accepted Answer

Members will receive notifications of their Curated Credits balance via email, or they can contact our team via WhatsApp at any time.

Question 9

Can I transfer Curated Credits to someone else?

Accepted Answer

Curated Credits are non-transferrable and may only be utilized by the account holder.

Question 10

Are there any discounts for purchasing larger quantities of Curated Credits?

Accepted Answer

Yes, members can enjoy greater discounts when purchasing larger quantities of Curated Credits. Each package can also be customised based on your needs based on the discussion during our initial consultation. Refer to the Plans & Pricing section (https://www.curatedbymayy.com/plans-pricing)for more details.

Question 11

Can I get a refund for unused Curated Credits?

Accepted Answer

Regrettably, Curated Credits are non-refundable. It is advisable to carefully consider your usage prior to making a purchase. However, if the need arises, you may reach out to our team for an extension of use.

CURATED BY MAYY

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FAQ

Terms of Service

Email

Follow us

Whatsapp

Privacy Policy